• Trustpilot

Extract Company Reviews from Trustpilot

Trustpilot is an online review platform that allows customers to leave reviews for businesses worldwide, helping others make informed decisions before they buy or use services. It has become a crucial tool for gauging customer satisfaction and company reputations.

Scraping the Trustpilot reviews for a specific business can provide invaluable insights into customer feedback, overall satisfaction levels, and common themes in reviews. This data is essential for businesses monitoring their online reputation, competitors analyzing market standing, and researchers studying consumer behaviour.

Use Cases:

  • Reputation Management: Analyze customer feedback to identify areas of improvement and celebrate strengths, tailoring your services to better meet customer needs.
  • Competitor Analysis: Compare your performance against competitors by analyzing the sentiment and content of their customer reviews, helping you identify industry standards and opportunities for differentiation.
  • Market Research: Collect and analyze customer opinions on products or services, uncovering trends that can inform strategic decisions and product development.

Integrating this robot with Google Sheets, Airtable, or Zapier can streamline the process of organizing and analyzing the scraped review data. For instance, automatically updating a Google Sheets or Airtable database with the latest reviews can provide real-time insights, while Zapier can trigger alerts or workflows based on specific review content or ratings.

Using this prebuilt robot to scrape Trustpilot reviews offers a seamless way to monitor and analyze customer feedback, empowering businesses to improve their services, monitor their online reputation, and stay ahead of the competition.

Sample Output
Reviews
#
Reviewer
Rating
Date
Title
Review
Date of Experience
1
Michelle B. -Florida
5
Monday, April 29, 2024 at 05:11:16 PM
Don’t think twice
We’ve ordered multiple times with Queensboro for company shirts. Each purchase of shirts has been amazing quality. The embroidery is perfect and the shipping was fast. We definitely recommend Queensboro for custom shirts.
April 29, 2024
2
Anthony Harmon
5
Monday, April 29, 2024 at 02:34:19 PM
The Epitome of Customer Service
Your company is frequent awesome. You guys should be running the country. Somebody gets it! So, I screwed up a bit on orders for the office. I cannot afford to replace these shirts for other adults at my expense. The Queen came through for me and I shall continue to order here! Thanks again!
April 29, 2024
3
Tacspec Arms
5
Sunday, April 28, 2024 at 09:28:09 PM
Customer service was nothing less than…
Customer service was nothing less than perfect. I had one my complaint about our order and the order is completely remade and shipped to me at no charge. That kind of customer service is hard to find these days. Muchly appreciated.
April 28, 2024
4
Land of Lincoln Honor Flight
5
Monday, April 29, 2024 at 03:27:22 PM
Another great experience!
The charity I volunteer with has used Queensboro for years for some of our fund raising and promotional items. They are great to work with and provide quality materials.
April 29, 2024
5
Courts IT
5
Friday, April 26, 2024 at 03:30:53 PM
Queensboro's commitment to customers…
Queensboro's commitment to customer satisfaction is second to none. I do miss the ability to have a phone conversation with out going through scheduling but they always work to resolve any issue. I have always been happy with the quality of their products and that has kept me coming back time after time.
April 26, 2024
Captured Text
Company Name
Total Reviews
TrustScore
Company Website
Queensboro
24,203
4.9
https://www.queensboro.com/tporg_

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